Return Policy

At The Harden Home, we design our custom cabinetry and home solutions to bring comfort, style, and functionality into your space. If a product or project does not meet your expectations, we make the return process simple, transparent, and reliable.

Return Window

You may return eligible items within 30 days of receiving your order.

To qualify for a return:

The item must be unused, undamaged, and in original condition
All original packaging must be included
Items marked as final sale or custom-made products are not eligible for return

Starting a Return

To initiate a return, please contact our support team:

Email: support@thehardenhome.com
Phone: +1 (940) 435-0249

Please include your order number and a brief explanation for the return. Our team will provide further instructions.

Refund Details

Once your return is received and inspected:

Refunds will be issued to the original payment method
Please allow 7–10 business days for processing
You will receive a confirmation once your refund has been completed

Shipping fees are non-refundable unless the return is due to a damaged or incorrect item.

Exchanges

We do not offer direct exchanges. If you need a different item, we recommend:

Returning the original item
Placing a new order

Our team is happy to assist you in selecting the right solution.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.

Our Commitment

At The Harden Home, we handle every return with care. Our goal is to provide a smooth, transparent, and stress-free experience, so you can move forward with confidence in your home and cabinetry projects.